Doyoung Company Return and Exchange Policy:

(1)Shipping out Products later than Shipment Date, refund 1% of the total amount of the order.

(2)Product have any quality problem that influenced the function of the product and caused damage to buyer’s business, refund 1% of the total amount of the order.

(3)Received quantity is not match with the order quantity agreed, refund 1% of the total amount of the order.

(4)Received product is not match with the details in the agreement including but not only: color of the product, material of the product ect. refund 1% of the total amount of the order.

Quality Assurance Agreement:

Agreement Terms

This Product Quality Assurance Agreement is entered into between Sichuan Doyoung Trading Co., Ltd. and Wanderlust Creations LLC as of July 7th, 2023.  The purpose of this Agreement is to establish the quality standards and guarantees that the Seller will adhere to in the manufacture and delivery of Tumbler to the Buyer. And there are no patent problems with this product since we are the manufacturer and the buyer can sell them in the United States.

1.Quality Standards

The Seller guarantees that the Products supplied to the Buyer will meet the following quality standards:

a. Materials: The Products will be made of high-quality, food-safe materials, such as BPA-free plastic, stainless steel, as specified by the Buyer.

b. Workmanship: The Products will be free from defects in material and workmanship, including cracks, leaks, and loose parts.

c. Functionality: The Products will function as intended, including effective insulation, spill resistance, and ease of use.

d. Compliance: The Products will meet or exceed all applicable industry standards, regulations, and certifications.

2. Inspection and Acceptance

The Buyer reserves the right to inspect the Products upon delivery. The Buyer may inspect the products to the quality standard stipulated in the agreement and shall notify the Seller within 7 days after delivery if there is quality problem with the products.

3. Remedies for Quality Issues

In the event of a quality issue, the Seller shall take one or more of the following actions, at the Buyer’s discretion:

a. Refund or Credit: The Seller will provide a refund or credit for the purchase price of the defective Products.

b. Future Discounts: The Seller may offer a discount on future orders to compensate for the quality issue.

c. Additional Compensation: In addition to the refund for the defective products, the Seller is willing to provide an extra 1% of the total product value as compensation.

4. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of China.

Customer Privacy and Confidentiality Policy

1. Content and scope of confidentiality

1.1 Technical information: including technical elements, design requirements, share Labor content, implementation method, operation process, technical indicators, software Department, System, database, operation environment, operation platform, test results, test data, drawings, samples, models, user manuals, technology, Technical documents;

1.2 Product information: including pictures, text, audio and video requirements, and material information of the product.

1.3. Business Information: including customer name, customer address and contact information, demand information, marketing plan, marketing plan, business

Industry expansion plan, procurement materials, pricing policy, purchase channel, production and marketing strategy, business negotiation price and scheme, Project team personnel

Complete, expense budget, profit-seeking situation and non-public financial information, etc;

2. Confidentiality period

Both the buyer and the seller confirm that the buyer’s confidentiality obligation starts from the signing of this agreement and ends when the buyer’s business secrets about the project are legally disclosed.

3. Liability for breach of contract

If the seller violates its confidentiality obligations under this agreement, it shall pay the buyer liquidated damages [USD] and pay all actual losses caused by the above-mentioned breach of contract, including but not limited to attorney fees, investigation fees, notary fees, litigation or arbitration fees and other expenses.